It could take 10-15 minutes after your password is reset for it to hit Microsoft (so email, Canvas, etc.)

If you have a DWU issued MacBook, please follow these instructions: MacBook - Change DWU Password

1. Go to But do not login. 

2. Click on I forgot my Password

3. You will be taken to the DWU Self Service site. Enter your username (ex. john.doe)

4. Select your correct address

5. Select where you would like your temporary key to be sent. 

6. Go to your email account, or text message to find the key that was sent to you. 

7. Go back to the DWU Self Service page and click on Click here.

8. Enter the key that was sent to you. 

9. Enter your new password and confirm the new password. 

10. The password reset is complete.