If your iPad isn’t working right, try restarting it.

Turn iPad off then on

  1. To turn off iPad, do one of the following:

    • On an iPad with a Home button: Press and hold the top button, then drag the slider.

    • On other iPad models: Simultaneously press and hold the top button and either volume button, then drag the slider.

    • All models: Go to Settings  > General > Shut Down, then drag the slider.

  2. To turn iPad back on, press and hold the top button until the Apple logo appears.

Illustrations of two different iPad models with their screens facing up. The leftmost illustration shows a model with a Home button on the bottom of the device and a top button on the top-right edge of the device. The rightmost illustration shows a model without a Home button. On this device, volume up and volume down buttons are shown on the right edge of the device near the top, and a top button is shown on the top-right edge of the device.

Force restart iPad

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Illustrations of two different iPad models with their screens facing up. The leftmost illustration shows a model with a Home button on the bottom of the device and a top button on the top-right edge of the device. The rightmost illustration shows a model without a Home button. On this device, volume up and volume down buttons are shown on the right edge of the device near the top, and a top button is shown on the top-right edge of the device.